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Frequently asked questions
General53
- 01No, shoes are not allowed on the trampolines. For safety, non-slip socks are required.
- 02Yes. Groups with 15 or more people are eligible for a group discount. See our groups page for more information. Please call or fill out an inquiry here and a Group Event Specialist will contact you.
- 03No. Waivers are kept on file and only need to be filled out once a year.
- 04No; In an effort to maintain the facility, we do not allow outside food or drinks, however, our restaurant offers everything from burgers, pizza, salads to wraps and all of your favorite snacks and refreshments.
- 05For detailed pricing on all activities, please visit our Pricing and Promotions Page. There's no general admission fee to enjoy the arcade, restaurant, and other amenities. Specific prices for trampolines, laser tag, and ropes courses are listed there.
- 06Yes, anyone can come.
- 07Check our Direction & Hours page.
- 08Check our Direction & Hours page.
- 09Yes, please check our Specials Page for a current list of promotions and specials.
- 10YES! Every jumper needs to have a liability waiver signed. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you. Waivers can be filled out online, or filled out at the location. Waivers will stay on file for one year.
- 11Jumpers 3 & under must be accompanied on the court by an adult jumper for increased supervision. There is no minimum age; the child must be able to walk. We also have court dividers that we can use based on activity at any given time.
- 12No. Although we welcome walk-ins for open jumping, jump time is always subject to availability on the arena. We recommend you to purchase tickets online and guarantee your spot. Buy Tickets Online Here.
- 13We have three packages to select from or you can customize your own. Click on Parties tab.
- 14We offer pick-up games of DodgeBall based on availability, customer traffic and demand at that time.
- 15For the safety of our other guests, we do not allow casts on the trampoline.
- 16For your convenience we offer shoe cubbies. (Off the Wall is not responsible for any lost or stolen items)
- 17We have the ability to divide the entire arena into areas where we can separate ages and sizes accordingly based on the jumping traffic at the time. We also encourage younger jumpers to come jump during the week or earlier in the day on the weekends.
- 18We are always looking for crew members who thrive in a fun, fast-paced environment. Candidates must be 16 years of age or older to apply. You may apply in person or click Employment. For Other Inquiries Contact Us
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