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Terms & Conditions

Terms of Use

1. Introduction and Acceptance of Terms
These Terms of Service (“Terms”) apply to your access to and use of the website, Application, and services (collectively, our “Services”) of Off The Wall Gamezone and its current or former affiliates, including parents or subsidiaries, and any predecessor or successor entity to any of the foregoing (“Off The Wall Gamezone”, “Company,” “us,” or “we”).

Clicking, having a membership, or otherwise using our Services indicates your acceptance of these Terms. If you do not agree to these Terms, you may not use our services. Please refer to the Privacy Policy for information about how we collect, use, and disclose information about you.

2. Eligibility & Restricted Use

  • Territorial Restriction: The Services are intended for access and use from within the continental United States, Alaska, Hawaii, Puerto Rico or other U.S. territories (the “United States”). If you choose to access the Services from outside of the United States, you do so at your own risk and are responsible for compliance with all local laws, rules, and regulations that may apply.

  • Personal Use Only: The Services are for personal use only. You may not use the Services if you have previously been suspended or removed from the Services.
     

3. Membership & Account Security
You may need to register for a membership account to access some of our Services, or to participate in some of our events.

  • Accuracy: If you register for a membership, you must provide accurate account information and promptly update this information if changes occur.

  • Security Responsibility: You must maintain the security of your membership and any account credentials, and you are responsible for any activities on your membership.

  • Unauthorized Access: Promptly notify us if you discover or suspect that someone has accessed your membership without your permission. If you permit others to use your account credentials and/or membership, you are responsible for the activities of those users. Should you need assistance in updating, terminating, or securing your membership please contact memberships@otwusa.com.
     

4. Limited License & Intellectual Property
Our Services, including the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans, and other content contained therein, are owned by or licensed to the Company.

Except as explicitly stated in these Terms, the Company and our licensors reserve all rights in and to our Services. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to use our Services for your own personal use; however, such license is subject to these Terms and does not include any right to:

  1. Sell, resell, or commercially use our Services.

  2. Copy, reproduce, distribute, publicly perform, or publicly display the Services, except as expressly permitted by us or our licensors.

  3. Modify the Services, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services.

  4. Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services.

  5. Use our Services other than for their intended purposes.
     

Any use of our Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the limited license granted herein.

5. Third-Party Content & External Links
The Company may provide third-party content on our Services and may provide links to web pages and content of third parties (collectively “Third-Party Content”). In all such instances, the Company does not endorse or adopt any Third-Party Content and can make no guarantee as to its accuracy or completeness. The Company does not create, update, or monitor Third-Party Content and is not responsible for any Third-Party Content.

You are responsible for deciding if you want to access or use Third-Party Content or applications that link from our Services. Your correspondence or business dealings with, or participation in promotions of, or advertisers found on or through our Services are solely between you and such advertiser. Access and use of such Third-Party Content, including the information, materials, products, and services on or available through any third-party sites is solely at your own risk.

6. Disclaimers & Limitation of Liability

  • Third-Party Responsibility: We do not control, endorse, or take responsibility for any Third-Party Content available on or linked to by our Services.

  • "As Is" Delivery: Your use of our Services is at your sole risk. Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

  • System Failures: In addition, the Company does not represent or warrant that our Services are accurate, complete, reliable, current, or error-free. While the Company attempts to make your access to and use of our Services safe, we cannot and do not represent or warrant that our Services are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services.
     

7. Unlawful or Prohibited Use
As a condition of your use of the Off The Wall Gamezone Web Site, or any affiliated websites or digital properties, you warrant to Off The Wall Gamezone that you will not use our Web Sites or applications for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

You may not use the Off The Wall Gamezone Web Site in any manner which could damage, disable, overburden, or impair the Off The Wall Gamezone Web Site or interfere with any other party’s use and enjoyment of the Off The Wall Gamezone Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Off The Wall Gamezone Websites.

8. Copyright and Trademark Notices
All contents of the Off The Wall Gamezone Web Site and/or its suppliers. All rights reserved.

CANCELLATION & GUEST COUNT POLICIES

1. Event Cancellation Refund Matrix

  • Cancellation ≥ 14 Days Prior: If you cancel your event with Off the Wall for any reason at least 14 days prior to your event date, you will be eligible for a full refund.

  • Cancellation < 14 Days Prior: If you cancel your event in the two weeks prior to your event date, your deposit will not be refunded; however, we will provide you store credit in the amount of your deposit.

  • No-Show Policy: If you do not cancel and do not show up for your event, your deposit will be kept by Off the Wall to offset labor and costs for the preparation of your event.
     

2. Final Guest Count Commitment

  • 48-Hour Deadline: Your final guest count needs to be communicated to Off the Wall at least 48 hours before the start of your event.

  • Billing Fallback: If a final guest count is not confirmed, we will base the pricing on the greater of the number of guests in the contract or the number of guests who attend.

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