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FAQ

Frequently asked questions

Do you give group discounts? How do I book a Corporate Event, Group Event, FUNdraiser, rent out entire facility?


Yes. Groups with 15 or more people are eligible for a group discount. Please call or fill out an inquiry here and a Group Event Specialist will contact you.




Do I have to sign a waiver for my kids every time they visit Off The Wall?


No. Waivers are kept on file and only need to be filled every 5 years.




Can I bring outside food or drinks?


No; In an effort to maintain the facility, we do not allow outside food or drinks, however, our restaurant offers everything from burgers, pizza, salads to wraps and all of your favorite snacks and refreshments.




How much does it cost?


For all activities click on Prices page. There is no "General Admission" to come to the facility, enjoy the Arcade, Restaurant, etc




What are your Hours of Operation?


You can check our Directions page for more information.




Where are you located?


Check our Directions page.




Do you offer any Specials or Combo Deals?


Yes, please check our Specials Page for a current list of promotions and specials.




Do I need to sign a waiver before I can jump?


YES! Every jumper needs to have a liability waiver signed. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you. Waivers can be filled out online, or filled out at the location. Waivers will stay on file for 5 years.




Do I need to make a reservation to come in and jump?


No. Although we welcome walk-ins for open jumping, jump time is always subject to availability on the arena. We recommend you to purchase tickets online and guarantee your spot. Buy Tickets Online Here.




How do your Birthday Parties work?


We have three packages to select from or you can customize your own. Click on Parties tab.




Where can I store my shoes during my Jump Time.


For your convenience we offer shoe cubbies.
(Off the Wall is not responsible for any lost or stolen items)




Are you hiring?


We are always looking for crew members who thrive in a fun, fast-paced environment. Candidates must be 18 years of age or older to apply. You may apply in person or click Employment. For Other Inquiries Contact Us





 
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